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ptsd Ptsd & Appealing Claim
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chriscshunter
I have been going to a VA clinic for treatment of PTSD for sexual assault for 3 months now. Online I submitted for PTSD and on the 18th of March the claim was closed. I couldn't find any detailed information on the site of my claims other than what I submitted for, so I waited for the letter. In the letter it failed to make any mention of PTSD.
The same day I was contacted by a 'Veterans Claims & Appeals Officer' who discussed my recent claim's results. I asked about why PTSD wasn't mentioned. To dismiss me he said, "how can you be so sure you have PTSD?". I explained that I've been in treatment for PTSD for 3 months. Then again to dismiss he said, "well how can you prove it was in relation to your military experience?" In frustration I explained bluntly that I was sexually assaulted while I was on deployment. He then quickly explained that I can appeal and ended the conversation.
Do these people even read when you make a claim? This was insulting to me, and completely unprofessional. I shouldn't have to explain this to someone over the phone who should damn well know the sensitivity of the matter. The VA clinic has even diagnosed me with PTSD, and I still get denied.
So now I go online to ebenefits to appeal the claim and the option is gone and the site has completely changed. I spent the last 2 hours trying to figure out how to make an appeal. Is there a guide to this new system to appeal a claim???
Edited by chriscshunterLink to comment
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