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  • Can a 100 percent Disabled Veteran Work and Earn an Income?

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    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

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J.d. Power Survey At Bva


Question

Unsatisfied with e-Benefits being down, and m.ebenefit's (mobile) lack of depth, I call the BVA at 800-923-8387 on 7.10.15.

When I called them the only information provided was that my file was with the VLJ(s), which, is actually less information than can be derived with ebenefits.

Today, 7.14.15, I get a call from J.D. Power and Associates, conducting a survey regarding that phone call.

I gave them high marks for promptness, courteousness, ease-of-use, and response clarity.

I gave them low marks on the value of the information provided. ("with the VLJ").

Has anybody else received such a survey?

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I haven't, but they would only survey a small sampling of customers. Glad to know a legitimate survey company is following up on this. Every time I go to the VAMC, after I finish an appointment, I imm

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  • HadIt.com Elder

I haven't, but they would only survey a small sampling of customers. Glad to know a legitimate survey company is following up on this. Every time I go to the VAMC, after I finish an appointment, I immediately fill out a customer comment card near the elevators. Never once has anyone ever called me.

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  • HadIt.com Elder

I don't fill out the surveys anymore its just part of the fog and pony show. I did get one a few months ago from Dallas VAMC and I was brutal.

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