E-Benefits Question?

[Buck52]

I am new to this account according to the va Employee that help me get a premium MyHealthy Vet & Account/E-Benefits according to him I have to use 2 separate passwords one for Myheathvet &the other for E-Benefits.

ok I have the two different passwords, I tried to log intom my progress notes to see what the Dr said yesterday 7/29/15 and its not showing up?


What do I do? and also check status of my claims or past claims?


I am just new to this I always did my claims by snail mail with return receipts.

So now I'm trying to keep up with'' modernology '' eh!

Anyone want help out a ebenny's rookie?

Thanks in Advance


......................Buck

Edited July 31, 2015 by Buck52

[MSGTCL]

My Ebenefits has apparently been hacked. I tried to log in and was told my user name or password did not match so I checked my email and had one stating my log in information had been changed. I changed it back through email verification only to have it changed again 25 minutes later by an unknown party. I called support nd was told there was a problem with my account and they had to disable it and for me to re-register but the man was not authorized to tell me what the problem was. I went through that entire process and got it all set up correctly but it would not allow me into the personal information section. I called back to make sure all of that was correct and was told it was. Now as of today my direct deposit was sent to a bank account at American Express which I have never had under an account that has been closed, under someone else's name and in a completely different state than the one I live in.

Also, a dependent benefits claim was started under my file and they will not tell me who started it. Funny thing,,,, I have no dependents.. I was just told by my service rep that it will take 30 days or more for them to issue the payment to the correct account. So I guess the VA wants me to go without paying my bills or eating for a month.

[pwrslm]

Databases connected to the net are like carrots on a stick for criminals. Leave it out there long enough, and they will figure out how to get to it.

Hackers are patient and persistent. Change your passwords on a regular basis, use complex passwords containing capital letters, number and symbol operators to keep from getting hacked. I use passwords like 7t9h*8UTA which makes it very difficult to get hacked. I change regularly, making only 1 or 2 letter/number rotations...8t9I*8UTA...9t9j*8UTA....0t9k*8UTA....1t9l*8UTA...2t9m*8UTA...etc...

[Buck52]

MSGTCL,

You should get this matter straighten out ASAP go to your VAMC check with the offical's with MYHealthVet

this is just one of my reasons I'm Leary of e-benefits.

.................Buck

[Andyman73]

My Ebenefits has apparently been hacked. I tried to log in and was told my user name or password did not match so I checked my email and had one stating my log in information had been changed. I changed it back through email verification only to have it changed again 25 minutes later by an unknown party. I called support nd was told there was a problem with my account and they had to disable it and for me to re-register but the man was not authorized to tell me what the problem was. I went through that entire process and got it all set up correctly but it would not allow me into the personal information section. I called back to make sure all of that was correct and was told it was. Now as of today my direct deposit was sent to a bank account at American Express which I have never had under an account that has been closed, under someone else's name and in a completely different state than the one I live in.

Also, a dependent benefits claim was started under my file and they will not tell me who started it. Funny thing,,,, I have no dependents.. I was just told by my service rep that it will take 30 days or more for them to issue the payment to the correct account. So I guess the VA wants me to go without paying my bills or eating for a month.

Hmmm...maybe you want to file a stolen identity type of report. Maybe IRS as well. Don't know....but I would so be looking into legal protection of your ID. What did they say when you told them you have no dependants?

[Andyman73]

Any luck with getting your ebennies and such restored to you?

[MarkInTexas]

eBenefits is the Bermuda Triangle of VA claims and information......