Interesting read from a DRO

[Buck52]

This may help some veterans understand the appeal process a little better.

From a DRO.

 

https://veterans.house.gov/submission-for-the-record/matthew-middlemas-0

 

..............Buck

[Andyman73]

So, if I don't have N & M evidence, does it really matter which way, then?

[MRRRR5]

Interesting information from this DRO's perspective.  He makes valid points on numerous cause and effect of the delays as far as the lack of "trained" personnel are concerned.

The two parts of his statement that caught my particular attention are:

1)  where he mentioned appeals could get "loss" in the VBMS / VBMS-R system due to "who" is inputting and the office (or person) who is authorized to input them having no knowledge an appeal is in that system until the Veteran Representative inquire of the status or they go in the system about a different claim.

2) where management pulled all DROs to assist with initial claims backlog and for 6 months no appeals were worked in his office except on a "case by case" basis if it met the criteria of what they considered "priority" (homeless Vet, Wounded, financial difficulty, etc).

[Fat]

Good information.