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What is the best method to solve a problem at VA?
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broncovet
Im asking this question especially for Meddac, as many, many Vets have an unsolved glitch in their benefit claim.
A great example is what to do about an unreasonable delay, where little or nothing is happening on your claim for an extended period. Some possible optiions, for example, if your claim is more than a year old and never adjuticated:
POSSIBLE WAYS YOU CAN SOLVE A PROBLEM AT VA:
1. IRIS email. Ask status of your claim, and inquire why, when Alison Hickey resolved to get one and two year old claims completed, yours has not been completed. Be respectful and dont "attack".
2. Send a 21-4138 asking for status of claim.
3. Contact your VSO. (This is not easily done, as many simply do not return Vets calls).
4. Call your RO. Again this is often an exercise in futility. "Calling Peggy"..the 1-800 number is so useless I dont even have the number anymore.
5. Check ebenefits. Make sure you dont even think that ebenefits is accurate or reliable.
6. Email Bob, or the undersecretary who filled in Allison Hickeys position.
7. Contact your congress critter. Most Vets advocates say this rarely works.
8. Berta has a list of many phone/fax numbers for various RO's.
9. I personally have the email of my RO director, referred to by Allison. For me, it was pretty much ineffective. He did push some things along, but pretty much nothing positive came of it. It mostly resulted in denials, but it was at least finally went to the Board. Even a denial is better than endless delay..at least you can appeal, and get somewhere.
10. Go to your RO. This was also largely ineffective for me, but others have gotten things at least moving by showing up.
11. File a Writ of mandamus at the CAVC. This drastic measure should only happen if everything else is tried and fails.
12. Something else not listed above.
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john999
Do all the above and then start over and do it again! There is no way to fix anything at the VA except to be a thorn in their side. Just keep bothering them until it is easier to deal with you tha
Meddac
You've listed a number of options for dealing with unreasonable delays at VA. 1. Being respectful and not attacking is a good one because so many different hands (or eyes) touch a claim nowadays
broncovet
Im asking this question especially for Meddac, as many, many Vets have an unsolved glitch in their benefit claim. A great example is what to do about an unreasonable delay, where little or noth
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