ebenefits comp Eben

[shipswriter]

If ebenefits profile showing that I am 'receiving' my full benefit SC comp on ebenefits but I AM NOT getting anything at all in terms of payments even though they have all my bank info and nothing has changed that way, and I have not for over 2 mos, gotten any 'payments' how do I convince VA to either pay me my benefit or not and let Ebenefits display the reality; otherwise, where is that money going?  my VSO won't help, so as usual I am on my own.

just take this off the forum  -to va I'm not much better than a GOMER (get outa my ER) - uREMEMBER the movie, was it Article 91...Starring KSunderlandI don't exist

Edited July 1, 2016 by shipswriter
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[Chuck75]

I assume E Bennies shows no payment history.  If this was a recent award, it's possible that the VA's mill is screwed up.

Something as simple as a "call Peggy" (the VA's 800-827-1000 number) may get you more insight into what is going on.

[Kgosi]

Chuck75 is correct, call the 800 number. Frequently what happens is the VA attempts to reach you by mail and receive returned mail. They will perform an address search for your current address and check VA Hospital records and send a second letter. If that one is returned as well, they stop all payments. Call the 800 number and they will submit a request to restart your benefits. 

Here's the problem though... these type of claims are not a priority for the VA. So, you may want to go down to your regional office in person. They can fix it in minutes.