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Seems as of recent I am unable to see my "work in progress" and or my "payment history". All I get is the spinning wheel of doom??
Everything else works fine.
I do have FOIA c-file request currently with a completion date sometime in 2019. Maybe thats whats got there undies in a wad.
I think they were in Maint Sat & Sunday yesterday most of the day with an occur error and was back up at 1900 hrs yesterday evening on 1 -8-17
I guess I should have been more specific. For the last month or so it wont let me see either claims status or payment history. Just the spinning wheels.
Today the same.
I can see and get everything else, letters, disabilties, etc..
I also see a "My Documents" on the left side menu for the first time. I clicked on it and hamster wheels again,
Something must be up with my account, maybe the c-file request is coming to fruicion.
We can only hope,
Ham you could send in a 21-4138...that's a statment in support of claim form...but you can also use it for a correction or to complain about e benefits and request that you be able to read your documents on e benefits, or let them know its not working correctly on your end.
Just today I used the 21-4138 to straighten out some duplicates of ITF (INTENT TO FILE) in which if I had done nothing they would have used the early ITF And not the original ITF for my claim..we got to watch them like baby...just download the 21-3148 and explain to them what its doing and upload it in to your documents on e benefits that's what I did today. (hopefully you will get someone that can read)
I call IRIS Today they put me in touch with my R.O. The employee I talk with mention the 21-4138 and state my problem in detail...so I did....don't know the out come yet be a few months for me.
Try calling 1-800-827-1000 or 1-800-983-0937
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