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VA office of Communication no longer taking calls

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ShuMan

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ShuMan Community Regular

ShuMan

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All good things must come to an end, the VA office of communication and case management (1-202-530-9470) is no longer going to be taking calls. This has been the most helpful number to get information out of the VA, sad to see it closed down.

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broncovet
broncovet

"VA"  and "Office of Communications" is a contradiction in terms.   Its sort of like, "Jumbo Shrimp".   Which is it, Jumbo or a shrimp?  Or, "Military Intelligence"...which is it, the military or inte

Carl the Engineer
Carl the Engineer

Some poor bastard working at the VA gave a Veteran some much needed information and becasue of that they got fired.  Then they shut the line down so that that won't happen again!! Hamslice  

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ShuMan Community Regular

ShuMan

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On 8/9/2017 at 2:15 PM, porgee said:

I think they change the # and it is hard to get but  if they are closing down I

haven't seen anything on this. You can always try IRIS through E-MAIL and it could help

you or they will get someone from your RO or even BVA to call you and sometimes  you might

get an answer to your question. I am not saying your info isn't correct but I hadn't seen it yet. I will search for this. Never know what might happen with our POTUS & his decisions

 

If you get the new number please let me know.

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jfrei Grand Master

jfrei

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This is the only group of individuals I trusted when answering the phone their because it never changed for years always the same three as far as I know and they have helped the Vets I lead to them in need of aid and no of course 9-11-2017 is their last call day. Ill be hoping to get an email soon in the next week.

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jfrei Grand Master

jfrei

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44 minutes ago, saxman said:

I just gave the number to a fellow vet I served with and he told me he couldn't get through, now I know why!

Tell him you get through it hangs up automatic after 17 minutes call again until someone picks up someone will pick up. This is an office of 3 employees and It sucks they have helped out countless vets please tell him to keep trying before 9/11 when its disconnected.

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jfrei Grand Master

jfrei

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Yeha I've gotten through to them and got my answer to my SSOC of my denials apparently they said call back next week and we can talk about my recent C&P exams I just had for my last and final initial VA claim and I'm ready for a break for my family time.

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