VA office of Communication no longer taking calls

[ShuMan]

All good things must come to an end, the VA office of communication and case management (1-202-530-9470) is no longer going to be taking calls. This has been the most helpful number to get information out of the VA, sad to see it closed down.

[ShuMan]

On 8/9/2017 at 2:15 PM, porgee said:

I think they change the # and it is hard to get but  if they are closing down I

haven't seen anything on this. You can always try IRIS through E-MAIL and it could help

you or they will get someone from your RO or even BVA to call you and sometimes  you might

get an answer to your question. I am not saying your info isn't correct but I hadn't seen it yet. I will search for this. Never know what might happen with our POTUS & his decisions

 

If you get the new number please let me know.

[jfrei]

This is the only group of individuals I trusted when answering the phone their because it never changed for years always the same three as far as I know and they have helped the Vets I lead to them in need of aid and no of course 9-11-2017 is their last call day. Ill be hoping to get an email soon in the next week.

Edited August 16, 2017 by jfrei

[saxman]

I just gave the number to a fellow vet I served with and he told me he couldn't get through, now I know why!

[jfrei]

44 minutes ago, saxman said:

I just gave the number to a fellow vet I served with and he told me he couldn't get through, now I know why!

Tell him you get through it hangs up automatic after 17 minutes call again until someone picks up someone will pick up. This is an office of 3 employees and It sucks they have helped out countless vets please tell him to keep trying before 9/11 when its disconnected.

[saxman]

Ok, thanks jfrei

[jfrei]

Yeha I've gotten through to them and got my answer to my SSOC of my denials apparently they said call back next week and we can talk about my recent C&P exams I just had for my last and final initial VA claim and I'm ready for a break for my family time.