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IRIS how to use

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Berta

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Go to https://benefits.va.gov/benefits/

(have just changed their Home page https://www.va.gov/ which was different yesterday-and I might have given someone that page yesterday to use......)

Click on the Contact Us thing, and then click on Ask a question.

You will need to fill out some info about your claim.

Look for the Complaint box ( it is a little hard to find-I bet many claimants dont know it is there)

Tell them what you told us.

( Complaints at IRIS go to VACO as well as the RO)

Ask them for an email reply. It might take a week or two to hear from them.

 

 

 

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