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IG finds multiple VA errors in spine claims

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The Inspector General has found multiple errors in claims involving the spine:

“The OIG estimated the Veterans Benefits Administration (VBA) incorrectly processed more than half of the 62,500 claims decided in the first six months of 2018, accounting for at least $5.9 million in either over- or underpayments. Processing errors included improper evaluations, missed secondary conditions, and evaluations based on inadequate exams. The OIG found these incorrectly decided claims resulted from VBA’s inadequate process for ensuring accurate and complete evaluation."

Full report here:

https://www.va.gov/oig/pubs/VAOIG-18-05663-189.pdf

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