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Cant complete a compensation Application on VETS.GOV


Welp, first and foremost, HELLO EVERYONE! 

     This is my first claim on VETS.GOV and frankly it's not going very well. I started an application of secondary conditions as I don't have any. Once I input the secondary issues, the site only allows me to chose the same conditions I just listed in the application. Thus, it will not allow me to put any of my service connected disabilities into the Application. THIS IS CRAZY! and ole girl? she's been silent for 3 weeks now. Of course I can get the phone connected but who knows what they'll input during the call. LOL Is anyone else having/had this issue? 


thanks and God bless! 

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I also had trouble doing that earlier this year, but believe I was using ebenefits web site because vets.gov was not tied in at that time. 

On vets.gov, you can click on "Contact Us" at the top right adjacent to the Sign In button. You can call 844-698-2311 and they can help you. I didn't call that number, but instead called the hotline at 1-800-827-1000 and they were able to look in the system to see my intent to file was in there.

Just keep in mind that you can also fax your claim. You can also mail it, but if you do then be sure to submit it return receipt so you have proof they received it. I did all three to cover all bases.

If you are starting out, just file an Intent To File form which will preserve your effective date. This gets the ball rolling and you have a year to officially open your claim.

If you have never ever filed for the secondary conditions, you need to fill out the 21-526EZ form. That's for new claims only (direct, secondary, etc...).

If you have filed for a condition in the past, you need to submit the 21-0995 form Supplemental Claim.

I learned this the hard way. I filed for a heart issue earlier this year on 21-526EZ. The VA sent me a letter telling me to use the correct form (21-0995 form Supplemental Claim) because I had previously filed for a heart issue some years back. Even though my old claim was denied, they deem it related to any future claim regarding that body part.

Once a claim is initially filed, future claims can be via supplemental, higher level review, or BVA. I don't recommend the latter two unless you already went the supplemental route.


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