New mission act & Community Care/Tri West???

[paulstrgn]

Good luck Buck, hopefully they called your doctor office right away.

[Vync]

Once the doctor's office has the authorization from Tri-West, you can setup appointments yourself (or have your wife do it). I called my doc daily to confirmed they received it and setup my own appointment. About 10 days later, I received a letter from Tri-West telling me I had an appointment set up for several days earlier. Can't make this up.

[kanewnut]

I got my letter from Tri-West for acupuncture appointments after I had already finished all of them. They took over two months. Try-West is really on the ball.

[Buck52]

Oh no don't tell me that kanewnut  damn I been waiting all most 2 months now for Tri west to call or fax the Dr I am going to use..the Dr office called and ask me if I STILL WANTED THE TREATMENT..i SAID HELL YEAH   AIN'T TRI WEST CALLED YOU GUYS YET? NOPE.

  SO MY WIFE CALLED THEM AND i HAD TO GIVE PERMISSION TO LET THEM SPEAK WITH HER...THEY SAID THEY WOULD GET ON IT  & THIS WAS LAST WEEK  WED BEFORE THANKSGIVING   STILL NOTHING AS OF TODAY? Hate for them to work my claim  damn.

Thanks for the Info

[Vync]

14 hours ago, kanewnut said:

I got my letter from Tri-West for acupuncture appointments after I had already finished all of them. They took over two months. Try-West is really on the ball.

Same thing happened to me. I called the WH hotline and complained about it. I ended up getting a call from some higher up manager at Tri-West who apologized. Nothing quite like my appointment letter being dated after the date of the first appointment.