Claim Closed - No Notification Letter

[SPecial1972]

My claim ended on 25 Nov 2019 and have not receive the decision letter within 7-10 business days.  I called and they related they see it closed but no letter sent.  Have anyone ever experience this situation?  Please advise.

[broncovet]

Thanks, Vetquest.  If you want that put on the blog, you will need to PM Tbird, your request.  Its a good idea, because many people get "closed" claims and dont know what to do.  

[vetquest]

I will do that broncovet, thanks.

[Buck52]

I agree with broncovet he is  spot on

here is what I'd do as broncovet mention

  d.  Call the white house hotline inquiring as to why your claim was closed without a decision as required by 38 CFR 3.103 which states:

 

[toddt]

August 6 my claim was closed.  VA.gov information was that they "agreed with me".  No letter was forthcoming.   August 26 decision on ebenefits lists my disability percentage as 0% . . . as of this date I have not received the decision letter which should outline the reasons for the decision.  So it has been a little over 3 months with a decision that I disagee with but am unable to refute because I don't have the letter telling me how they came to that decision.  I have called Peggy - as usual no help there.  Twice I have emailed IRIS inquiring as to why no decision -  they say it should be coming soon.   So, to answer your question yes I have and still am experiencing what you are experiencing.   I figure that because of my age they are pretty sure I'll be ashes and they won't have to expend anymore energy on my case.  Oh, yeah and I'm still awaiting on some move from the RO on a second remand from the BVA instructing them to order another C&P exam because they will not accept the evidence I submitted from two professionals that substantiates my contentions.   Deny and obstruct until we die.  Good luck in your quest . . .  

Edited December 11, 2019 by toddt
correct word

[Buck52]

toddt

You might want to give it a few more weeks   it usually takes 91 days  so your close...you should be hearing something soon...now if you filed electronically they send the letter in your e benefits, if you filed by  U.S. Mail they should send you the letter to your address you gave them.

I'd keep calling until I got am answer, 

Did you recieved your SOC?

Check out Elder member Vetquest Blog on What To Do if You Don't Receive  a Notification?

let them know you have not heard a word from them in 3 months as to Why We (made the Decision)

you might recheck your e benefits account

It's strange IRIS can't help?

Edited December 11, 2019 by Buck52

[toddt]

Thanks @Buck52, no did not receive SOC - that's what I'm waiting for in order to file NOD.