What's an appeals coach?

[Backpay]

What exactly is an appeals coach? I'm waiting on 2 decisions and a remand. Basically I haven't worked in a month and looks like it's going to be continuing possibly that way because of covid-19.

I got an email today saying that an appeals coach is going to try and get to my file today. 

Is an appeals coach someone who does ratings and figures out back pay and all that?

[Guest]

No, an appeal coach is like a supervisor that is a head of a team that rate claims/appeals. Appeal/claims coaches assign and review claims and rating decisions. 

[Backpay]

4 minutes ago, pete992 said:

No, an appeal coach is like a supervisor that is a head of a team that rate claims/appeals. Appeal/claims coaches assign and review claims and rating decisions. 

Ok that sounds good. Thanks so much! Fingers crossed .