Well, at least they are being honest

[Vync]

Earlier this month, I submitted a supplemental claim. Today, I went on va.gov to see if it showed up yet.

[GBArmy]

I know; first time I saw that on mine I had to laugh too. Ebennies isn't going to tell you anything else on your status until the very end. Call peggy every few weeks and see if they can tell you anything.

[Vync]

@GBArmy yeah, that's what I have been doing. Most of the time I call they try to get me off the phone as quickly as possible. That's when I ask them to tell me the last date of activity on each of my claims and to read off the details. I like to make sure that it matches my notes.

[GBArmy]

Vync, I'll have to try that myself. But it really is little or no usable info you get from Peggy. Once in a while you get some rep who usually is a veteran or at least understands where we are coming from and offers some good intel, but really that hasn't happened to me very often. I called on a supplemental claim last week and got a really green rep. She told me that the claim moved to BVA and asked if I wanted to be transferred to someone in the group. Now you and I know that can't happen; the VA can't send it directly to the VBA; the Veteran has to decide on that path. So I played along and said sure, transfer me. The next rep was really put out that is what I was told. After dancing around for a while she said that it was "just about" at "decision;" no letter cut yet. I called my VSO and had her check thru VBMS. Nothing happening and no indication of any decision coming in what she could read. My point is, we tell people on this site all the time that calling Peggy may make you feel like you are getting info, but it is limited, inaccurate, out of date or just plain wrong most of the time. But I admit, sometimes is fun.

[Vync]

On 7/1/2020 at 1:47 PM, GBArmy said:

Vync, I'll have to try that myself. But it really is little or no usable info you get from Peggy. Once in a while you get some rep who usually is a veteran or at least understands where we are coming from and offers some good intel, but really that hasn't happened to me very often. I called on a supplemental claim last week and got a really green rep. She told me that the claim moved to BVA and asked if I wanted to be transferred to someone in the group. Now you and I know that can't happen; the VA can't send it directly to the VBA; the Veteran has to decide on that path. So I played along and said sure, transfer me. The next rep was really put out that is what I was told. After dancing around for a while she said that it was "just about" at "decision;" no letter cut yet. I called my VSO and had her check thru VBMS. Nothing happening and no indication of any decision coming in what she could read. My point is, we tell people on this site all the time that calling Peggy may make you feel like you are getting info, but it is limited, inaccurate, out of date or just plain wrong most of the time. But I admit, sometimes is fun.

They transferred me last week. I asked the agent the name of their department where they worked. They said, "The Dayton Ohio Call Center." I started laughing. Some dude just decided to get rid of me.