Okay, to catch you up first. On June 1st this year, I had an in person C&P through LHI which seemed to go pretty well. On June 3rd, I received an email from VES stating that a C&P had been requested by VA from them even before the LHI C&P posted their result on June 6th (my brother was at a VA symposium in Washington DC during that time and saw the day it was posted but of course, was not allowed to see the results). On June 15th, I received a hard copy of a letter stating that the 2nd C&P was a "records review only" and that I would not have to attend an appointment.
Now, here is the "fishy" part. I was able to log into my VES account today and see the status of the supposed "appointment" by a physician (I will leave his name out for now). Per the status, for the appointment, it shows "SEEN" yesterday, 6/19/2022 which was not only a Sunday but Father's Day as well. Now, having worked in healthcare 17 years, it had always been my experience that unless a physician is on call or making rounds, they do not typically work on weekends or holidays. So something isn't right about this whole thing. It just does not make any sense to me.
I already know this is not normal but has anyone else had questionable experience(s) with VES? Supposedly they are in "good standing" with the VA but nothing about my experience with VES so far has made any sense to me. Even calling VES has been a nightmare because they put you on hold until the call disconnects (I tried 5 times today to just get some understanding of their process). Maybe I am reading more into it than I should, based on my working knowledge from healthcare. Has anyone had any similar experience with VES and if so, how did it resolve for you? I get it. The government has a crazy way of doing things and it is clear that they want us veterans to just give up and quit because the government doesn't want to admit or compensate for what they have caused.
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Steve C
Okay, to catch you up first. On June 1st this year, I had an in person C&P through LHI which seemed to go pretty well. On June 3rd, I received an email from VES stating that a C&P had been requested by VA from them even before the LHI C&P posted their result on June 6th (my brother was at a VA symposium in Washington DC during that time and saw the day it was posted but of course, was not allowed to see the results). On June 15th, I received a hard copy of a letter stating that the 2nd C&P was a "records review only" and that I would not have to attend an appointment.
Now, here is the "fishy" part. I was able to log into my VES account today and see the status of the supposed "appointment" by a physician (I will leave his name out for now). Per the status, for the appointment, it shows "SEEN" yesterday, 6/19/2022 which was not only a Sunday but Father's Day as well. Now, having worked in healthcare 17 years, it had always been my experience that unless a physician is on call or making rounds, they do not typically work on weekends or holidays. So something isn't right about this whole thing. It just does not make any sense to me.
I already know this is not normal but has anyone else had questionable experience(s) with VES? Supposedly they are in "good standing" with the VA but nothing about my experience with VES so far has made any sense to me. Even calling VES has been a nightmare because they put you on hold until the call disconnects (I tried 5 times today to just get some understanding of their process). Maybe I am reading more into it than I should, based on my working knowledge from healthcare. Has anyone had any similar experience with VES and if so, how did it resolve for you? I get it. The government has a crazy way of doing things and it is clear that they want us veterans to just give up and quit because the government doesn't want to admit or compensate for what they have caused.
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Richard1954
A lot of these guys doing exams especially the ACE exams, are working from home . They don't care what day it is they just do the review that takes very little time. I had a situtation were I had an e
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