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Unbelievable . . .

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Philip Rogers

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Philip Rogers Grand Master

Philip Rogers

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I live in Idaho. My file remains, at my request, at my old RO, in VT. About 3 wks ago I submitted a claim for DMII, certified, return receipt, to my VT RO. Yesterday, I received a form letter from the Idaho RO that they've received my claim, blah, blah, blah. I called and asked what claim - I've never filed a claim in Idaho. He checks and with a little research figured out that they(VT) saw my return address of Idaho and forwarded it to Idaho to process. He confirms that my c-file remains in VT, where it's flagged as "sensitive," meaning only a supervisor can access my file. We decided Idaho should return the claim to VT. Grrrrrrrrrrrrr!!!! They must have me confused with Terry. hahahaha

pr

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spike Proficient

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I know for a fact that if someone works at the Buffalo RO their file is automatically transfered to Ohio. If they appeal (kind of funny that you would have to appeal based on the fact you know the regs etc.) It goes to the Washington DC DRMO or not. The other thing is they know who has the file. I'm told that they are forbidden to not even email or speak to the person who has the file or they will have disciplinary action imposed on them

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spike Proficient

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I know some Vets who work in the VA RO/Hospitals, etc. and they indicate that even if you work in the hospital or RO their claims are sent to Ohio. If them file an appeal even at a DRMO level it goes to DC. Since they have access to find their file or who has it disciplinary action is given if they even attempt to contact them.

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Guest RickB54

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When I was a Volunteer DAV service Officer my file was flagged. I never understood the reason for it because it was not like I could handle the file. But it is my undetstanding that all service officers who are veterans have a notice on there file indicating they are service officers. :rolleyes:

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spike Proficient

spike

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Do they do that to Chapter Service Officers?

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On what basis are they flagging files. I mean what does it matter to the VA? Anyone figure that out yet?

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