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Iris Claim Status Request = Response Time 15 Minutes

Guest jangrin


Guest jangrin

We sent a request to IRIS today asking the claim status for my husbands initial claim. We got a response in 15 minutes. No Kidding!! They said that the file was at the local VA for the C=P exams and they were waiting for it to be sent back.

They also said that claims were taking on average 9 to 12 months currently and if complex like ours we may here something in the 18 month range. Also they said to keep sending in any and all info to help make a decision on the claim even current medical from the Va medical centers, especially if you have an increase in symptoms.

So we tracked down the c-file at the VAMC where my husband had his C+P at the first of the month, they sent it to where he had the second C+P (it didn't get there in time for the second one) on the 6th of the month, so the people just now sent it back to the first VAMC. Now the nice lady where the first C+P was done is sending it back to the VARO. Hopefully, we are done with C+P's and the claim will go to the rating board.

We are still waiting for the report from the second C+P. The "nice" lady did say there was a note from the doctor that the C-file was not available, but then there was a note that they saw it. So now we don't know if it was used for the PTSD exam or not until we get a copy of the report. UGH!!!

But 15 minutes has to be a record for the VA!!

Yippee for us, we at least know where the records are and we were able to track them down with the aid of a very nice lady that works at the VAMC near us.

Just an update folks, I think there is a teeny tiny light at the end of this tunnel.I hope so beacause today the VA was faster than a locomotive. :rolleyes:


Edited by jangrin (see edit history)
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Can you explain how to make a iris claim status report ? Web address , wording, ect. I'm sorta new to this but learnen fast! ronn

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Guest jangrin
Can you explain how to make a iris claim status report ? Web address , wording, ect. I'm sorta new to this but learnen fast! ronn


Follow this link to the IRIS (inquiry routing information system)-

Read the directions and fill in the requested info. They will want to know if you want a response by e-mail, telephone for "snail" mail. And ask your questions or send your complaint or whatever.

Wait for the reply......



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