I send all my paper work, though my county VA office and they get conformation it was received, this helped me on my last claim, got a call from my Regional Office while I was at work and was ask what I wanted about my claim after I told them I was told I did not deserve the benefits I ask for, I got into a argument with that individual and all my claim got closed out that day with out my permission. I found out 3 month later and had to got to the Regional Office and got called told I had never filed the claim and they had not been closed out, I had my file from the county VA office and it had all the conformation numbers from each page they had relieved from me, they found file under a box that is all I could get out of them about it, all the claims got reopened that day and I got the % I ask for, just the dates where wrong off by about 8 months seance they had to reopen it with a new date ( had to do a appeal on that). Thanks Ken