Hello fellow veterans, this is my first post on here and I need some help. (Sorry if this is the wrong place for me to be posting this)
I have recently filed my claim (coming up on 4 months), I know this is probably not along time compared to some others but every time that I call their office to get an update, and I'm calling exactly when my agent os telling me to call her, nothing has changed.. nothing has been done and every time I get on the phone with her she says that she will "talk to them" and "I'll take it up there myself" but then the call backs she'll say "they took it out and put it right back in the filing cabinet.." ANYWAY, none of it even makes sense!!! I don't know what to do, she told me that I could go to my congressman or my senator for help... I really feel like that shouldn't be necessary so I'm looking for help on here. Any suggestions? I see alot of you say that the best person to get anything done about this is only yourself but I'm not even to sure what that all entails, like I don't know what I'm suppose to do about this at all. Thanks in advance everyone.