New update, and possibly good news for us provisionals. Here is an article I found and the recommendations of an OIG investigation follow it (If you google reveiw of vba's special initiative to process rating claims you can see the whole thing):
Over 7,800 of the unresolved benefit claims disappeared from the backlog after the VA issued what it called a “provisional rating,” a preliminary decision based on incomplete or outdated medical information in a claims file. It is a classification that requires additional work by VA staff to become a final disability or pension rating and cannot be appealed by veterans, the IG found.
The department practice overstated the reduction in pending claims and progress toward eliminating the overall claims backlog, Linda Halliday, the assistant VA inspector general for audits and evaluations, testified to the House committee.
“They were working hard — they had to try something to clear the backlog — but we feel it misrepresented the workload,” she said.
Furthermore, the VA then “lost control” of the provisional ratings cases, which were pushed further to the back burner, where they were ignored. Some veterans might never have received final rating decisions if not for the IG investigation, according to Halliday.
Recommendations
1. We recommended the Under Secretary for Benefits implement a plan to
identify all provisionally-rated claims and ensure the proper controls are
entered in the electronic system to track, manage, and complete them.
2. We recommended the Under Secretary for Benefits implement actions to
include provisionally-rated claims in the rating inventory and correct the
aging of provisional claims in pending workload statistics.
3. We recommended the Under Secretary for Benefits implement a plan to
expedite final decisions on all issues in provisionally-rated claims.
The Under Secretary for Benefits concurred with our recommendations and
directed a complete review of all provisional rating decisions on
June 2, 2014. Further, VBA established procedures to closely monitor
and track provisional claims under end product (EP) 934. Finally, VBA has
provided direction to VAROs on the review and finalization of provisional
rating decisions. VBA anticipates completion of these recommendations by
September 1, 2014.