I can understand your maddness, I've gone thru this for 6 years and it's still going but have gotten further by reading threads such as this, many, many hours spent at the computer. What I have found is that you may think that your file went back to your RO(regional office) but in most cases with the overload most of the cases remain in DC in the Veterans Office of Communication and Management, I don't know if you have gone through the Appeal process or not but that is where my case has come from and I won that, but its in Case management for now, the phone number there is 202-273-7453 and their fax number is 202-530-9384, wish you a lot luck and God Bless