shaneinthefalls

Hi all, On July 2, I formally submitted a FOIA request for my C-File. I waited 20 business days, then submitted a FOIA appeal. Still nothing. Today I emailed to find out what is taking so long and I received the below message. What in the world is this abou Any thoughts are appreciated. Shane Your request is not under the 20 business day timeframe because it is a Privacy request. For information concerning the status of your request please contact: Department of Veterans Affairs Centralized Support Division Attn: Marvis Harvey 9700 Page Avenue St. Louis, MO 63132 Email: CSD.VBARMC@va.gov Customer Service No.: 1-888-533-4558 National Call Center: 1-800-827-1000 Fax: 314-253-4193 v/r, Jacqueline (Jackie) Short VACO FOIA Service Quality, Performance, and Risk (QPR) Office of Information and Technology (OI&T) Office: (202) 680-2004 / Fax: (202) 632-7581 vacofoiaservice@va.gov FOIA Service Hotline: 1-877-750-3642