Progress? Maybe...

[Vync]

I thought I would share this with everyone because it might shed some light on how frequently the 'current status' of claims is updated on the ebenefits site.

Since mid-April, my claim has been in the decision phase. I eventually got ebenefits level 2 access and checked my claim status online a couple of times a week.

After lunch today, I checked ebenefits and it still showed 'decision phase'. I haven't called the 1-800 number for quite a while, so I did. I got through first try without being put on hold for the usual 20 minutes. The agent said my claims are in the notification phase as of Monday 7/19. After I got off the phone, I checked ebenefits again and found there was no change. It looks like the status on ebenefits may not be realtime or someone may simply have forgotten to update it.

I remembered what I read here and I did some checking to see if anything has changed. No retro deposit was in the bank. I called 1-800 (again) and my combined rating has not changed. I called my DAV rep, but they are out until Monday.

I'm crossing my fingers and hoping to get good news, but I anticipate the letter to arrive by the middle of next month unless they backpedal.