Claim Went From Open Claim To Appeal

[nanaeris]

I went to ebenefits to check the status of my claim after I uploaded 5103 waiver review. It stated open claim information was not available. About a week later, I checked again and it stated the same thing. I called the 1-800 number the person stated I did not have a open claim but an appeal. I filed the claim 11 February 2013, it had made it to the gathering evidence stage on 1 July 2013 when I uploaded the 5103 waiver review and after that it went straight to appeal without a decision. Is this correct or has the people at the Waco, TX regional office made another mistake and how do I correct this. The claims were a Earlier effective date, and CUE for a heart problem. I hope this does not stop the progress because the claims were moving fast. Any advice would be helpful.

Thank you,

nanaeris