Vet Centers are conducting a survey to assess awareness of their services and barriers to care. Many Veterans and service members the Vet Center teams engage with say they were unaware of them but often remark they wish they knew about their services sooner. Some even say a Vet Center saved their life.
VA wants to determine whether Veterans, service members and their families know about Vet Centers and, if they do, what’s preventing them from seeking counseling, engagement and referral services. The more Vet Centers learn the more they can help.
Identifying barriers to care
Vet Centers are community-based counseling centers that provide a wide range of no-cost social and psychological services, including professional counseling to eligible Veterans, service members (including National Guard and Reserve components) and their families.
Vet Centers are looking to learn from individuals who are not yet connected to them about their awareness of Vet Centers or what prevents them from using their services.
A few minutes of your time could help save a life. As a Veteran, service member or family member, your input is very valuable. By completing this online survey, you will help Vet Centers understand how to increase their reach to eligible individuals.
By surveying non-Vet Center users in an approachable—and anonymous—way, Vet Centers anticipate that Veterans and service members can feel safe providing their honest feedback and opinions around access to counseling.
The information gathered will help Vet Centers reduce barriers to care and provide potentially life-saving services to more Veterans and service members in communities across the nation.
About Vet Centers
Vet Centers have more than 300 brick-and-mortar locations across the nation, and it offers a variety of counseling services to help Veterans and service members make a successful transition from military to civilian life or heal after a traumatic event experienced in the military.
Individual, group, marriage and family counseling are offered in addition to referrals and connection to other VA or community benefits and services. Vet Center counselors and outreach staff, many of whom are Veterans, are experienced and prepared to discuss the tragedies of war, loss, grief and transition after trauma.
The organization’s top priority is to reduce Veteran and service member suicide to zero. Taking a few minutes of your time to complete the online survey could help save a life.