I received the same notification during a HLR. The VA had made their Decisions on some of my claims without ever having a medical exam done on those issues. Then I received a letter of denial of all of the claims, and the HLR official even took one of the previously granted claims away from me. Then I was sent a bunch of medical evaluation appointments without even contacting me by phone. A few weeks ago, I submitted an appeal of the denials made by the HLR. All in all -- the HLR process was horrible and completely biased (no surprises there). I'll try to continue my fight in the normal appeal channels. Good luck all!