The following notifications were on my VA.gov when I accessed it to refill prescriptions in May of 2020:
Your authorization review claim
Your claim decision is ready We finished reviewing your claim on March 11, 2020. We sent you a packet by U.S. mail that includes details of the decision on your claim. Please allow 7 to 10 business days for your packet to arrive before contacting a VA call center. If you haven't received the packet with the full details of your claim decision yet, you can see your rating by going to your disability page in eBenefits. Check your disability page in eBenefits for your rating.
Disability compensation appeal updated on November 25, 2015
Status: The Veterans Benefits Administration granted your appeal issue on appeal
Issue on appeal: Service connection, Post-traumatic stress disorder
Submitted on: February 25, 2013
Appeal received February 2013
Current status
The Veterans Benefits Administration granted your appeal
The Veterans Benefits Administration agreed with you and decided to overturn the original decision. If this decision changes your disability rating
for eligibility for VA benefits, you should see this change made in 1 to 2 months.
This appeal is now closed
issues: Service connection, Post-traumatic stress disorder Granted ("Granted") in green
Peggy claims to know nothing on this matter, so I'm sittin here speculating with no packet, no correspondence whatsoever.
I have a feeling the RO is under some directive from above to look ignorant of the matter.