I was told by someone who works in the va claims department in Oh that the longer you been out of service the longer you have to wait because it takes longer to retrive your files. I don't know how true that is. And to your question Pilgrim My only complain with that office is i had to send my medical records to them three times because one time they said that they never received it. and after i got my rating they sent a copy of my medical records back saying i sent to many copies. Wil you be treated at the va hospitail in hampton VA cause i heard horror stories about them.