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diabetes Billing Question?
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OhioDonn
I go to the VA and for over nine months I was not charged for my diabetes prescriptions. Then in August I got a bill of over $350. Now my problem. When I got my bill after so long a time I called and talked to the VA Patient Representative. I was told by her and the billing employee she had me contact that I owed nothing. I was told to ignore the bill and if I received another one to let them know. I didn't receive another bill for a couple months and then got a threatening letter saying that I could have any government pay or income tax refund attached for the amount I owe. However, after talking to the Patient Representative again I was told that she remembered talking to me and she would straighten it out. The problem is I continue to get more frequent threats from the billing department and now I can't get the Patient Representative to return my calls. I don't know how long I should wait but I guess the more important question might be is how much authority does the Va Patient Representative have? Has anyone else had similar dealings.
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