After thorough research work and preparation, I finally hand carried & resubmitted my OSA claim as 'Case Re-open' file last month @Oakland VARO. On the way home from business trip, I dropped by the VARO to inquire about my claim status.
> According to the rep, he looked at my file before being called in. I was not satisfied(still w/ smiling face) leaving the place as the rep just said my claim was sent to Phoenix VARO for further processing. That's fine with me as long as it doesn't get shredded or returned safely to Oakland in one piece!
> What bothered me is that he said he does not have indepth access to the status of my claim. He was mumbling about certain category information of my claim, there was a flagged that it is being reviewed but he is sort of confused. Is this true, he can not access my file???? He is a new face(no tie, dirty looking..yuck!) over there, and I wondered if he knows what he is doing or talking about? The reps there has helped me with my claim increase the past few years, they are normally professional looking w/ a Tie or all are dressed appropriately. This dude was not and irritated me as hell! I will skip this dude next time. My prefered rep was out of the office.
Please comment or let me know if this rep is telling me the truth. Thanks in advance!
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bob_abad
Hi gang,
After thorough research work and preparation, I finally hand carried & resubmitted my OSA claim as 'Case Re-open' file last month @Oakland VARO. On the way home from business trip, I dropped by the VARO to inquire about my claim status.
> According to the rep, he looked at my file before being called in. I was not satisfied(still w/ smiling face) leaving the place as the rep just said my claim was sent to Phoenix VARO for further processing. That's fine with me as long as it doesn't get shredded or returned safely to Oakland in one piece!
> What bothered me is that he said he does not have indepth access to the status of my claim. He was mumbling about certain category information of my claim, there was a flagged that it is being reviewed but he is sort of confused. Is this true, he can not access my file???? He is a new face(no tie, dirty looking..yuck!) over there, and I wondered if he knows what he is doing or talking about? The reps there has helped me with my claim increase the past few years, they are normally professional looking w/ a Tie or all are dressed appropriately. This dude was not and irritated me as hell! I will skip this dude next time. My prefered rep was out of the office.
Please comment or let me know if this rep is telling me the truth. Thanks in advance!
From Bob,
4th Inf. Div; Central Highland Campaign
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