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Varification (Ab..) Letters Still Not Put Back On Ebenefits

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after being removed one and a half months ago, none of my verification (AB..) letters still can be accessed by me.

Why would all of the AB.. letters be removed at the same time.

Ebenefits nor the VARO has provided me with a reason why the AB.. letters were removed.

Any ideas..


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That sounds like a systems problem with eBenefits. Have you tried calling the 1-800 number for the eBenefits help desk? If you haven't, that would be my next move. If you have, I'd call them again and let them know you're not happy. Don't let them blow you off.

The number is 800-983-0937 and they'll be open again at 8AM on Monday.

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