When we have checked through the IRIS system, the email response from VA has been the next day usually within 24 hours. And one time we requested by email and they telephoned us back and spent some time on the phone with us. The seemed to be able to look in the file to see if things we had sent were in the file. I think the email system is better.
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Guest jangrin
JohnM,
When we have checked through the IRIS system, the email response from VA has been the next day usually within 24 hours. And one time we requested by email and they telephoned us back and spent some time on the phone with us. The seemed to be able to look in the file to see if things we had sent were in the file. I think the email system is better.
JMO
Jangrin
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