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My claims process.....
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crawma
My claim has been bounced around in a million directions (from what I read/hear is normal) but on 28 August, my claim moved to "pending decision approval" I had called the VA office about the status of it since eBenefits was not working. The guy was nice and told me that this is usually the quicker part of the claim that a decision was made but it was going to require 2 supervisor signatures and was usually a 1-2 day turn around UNLESS they find an error.
For background purposes, my claim was started in February 2018, I had 23 different conditions claimed, by May 2018 I had completed 4 exams and it had been handed to the VA. My stuff went all the way to "preparation for decision" June 20th but then on July 19th it was kicked back to "initial review" and they wanted more exams. I never actually did the exams LHI essentially pulled the information out of my already completed exams and resent it to them. August my claim moved to "gathering evidence" and the VA said that LHI had still not provided them with my documents, I did call LHI multiple times where I was assured they had. I finally called the VA regional office directly where a person looked into everything and told me that LHI did submit them but the VA system did not "recognize" the files and a ticket with the IT department was submitted. On 7 August my claim moved to "preparation for decision" again.
So fast forward today.... 30 August 2018. I suddenly show "documents past due" and decided to just call the office directly again because my gut was telling me it was not something due on my part. Apparently one of the supervisors put in a request for three more specialty exams, my soul was officially crushed.
My question is, how normal is this and has anyone else similarly experienced this with the VA process? If so how far out were you "extended" when you had new exams? Also, I really really really need 3 of my medications and that is the thing that bothers me the most, one of them through my husbands insurance is still $200 a month.
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