Anybody Have Any Suggestions

[jessie0054]

Hello:

We are haveing quite a problem here and nobody with the Va 1-800 number can answer or offer any help so far.

My son checks have been lost or missing now since the first of Feb [ 2 checks now and the retro check] And today his check didn't arrive again.

Va said they sent them out on the first of Feb to this [ my address] we have called even to Austin Tx. They couldn't tell us anything either. We have checked to make sure they have the correct address and Zip. All is correct.

The Va was surposed to have put a tracer on this over a week ago. They even gave us a confirmation # for the Tracer. Found out today no tracer has been put on the missing checks.

We keep getting the run around from everyone at the VA we have contacted. I'm beginning to wonder if they have even mailed them out .

The post office told us to call the Department of the Treasury, Financial Management Office in Philadelphia. So we called the Va 800 # again and ask for that Number and they said they don't have it.

I'm ready to pull my hair out!! Does anyone have the number in Philly??

Anyone with any suggestions???

Thanks, Jessie

[rentalguy1]

(215) 516-8022

Here is their web site.

According to the site, the VA is supposed to provide you with some paperwork to start a claim.

1. A check payment issued to me by the Treasury Department is either lost or may have been stolen. What must I do to have it reissued?

Contact the paying agency (e.g., Social Security Administration, Department of Veterans Affairs) and report the circumstances. You will be sent information on the check claims process. Once the necessary claim forms are returned for processing and you wish to inquire about the status of your claim, telephone (800) 826-9434.

[jessie0054]

Thanks so much rental guy:

Now why didn't the Va give us this information a month ago??

Isn't it a shame we have to go elsewhere for answeres??

Thanks again guy!!

Jessie

[Ricky]

Jessie, another poster recently went through this round and round with the VA over a lost chapter 35 check. Maybe they will come along and provide you with the details of how they resolved the issue. If not you should be able to do a search on the issue and find out how they resolved it.

If I recall correctly the treasury department will tell you that they have give each government department that they issue checks for the authority to resolve such issues so the appropriate answer should be that the VA has an SOP they should follow and once the checks are declared unfindable they can request that the treasury department issue another check. I am not sure as to the timeline for this action but with most government agencies it is about 4 weeks. The reason for this is that the treasury department does not control the funds for each agency they simply issue the checks and maintain the check book for them - kinda like your wife hahaha Good luck.

[jessie0054]

Thanks Ricky:

I'll do the search for this and see what was done.

P.S. I am the wife!!

Jessie

[Berta]

Department of the Treasury

John W. Snow, Secretary

www.treasury.gov 202–622–2000

They should be able to give you the Philadelphia number

[Pete53]

He should consider Direct Deposit its going to take awhile to get the money. Good Luck