Va Says They Are Unable To Link My Va And Dod Records

[chinavet]

For months the VA has told me they would assist me in getting signed into Ebenefits. I have logged about 90 hours on the phone and been shuttled to five different agencies.

I was in the military in the 70s and later worked for DOD for a short time in the 90s.

I first could not log onto Ebenefits because they only had me listed as a DOD record. Now they have both, but cannot figure out how to connect me to my service record.

So, I keep calling the 800 line. Over 100 bucks in overage calls last month.

Anyone else have a similar issue??

[chinavet]

Went to VARO. Supervisor logged me on to level 2 in less

Than 10 minutes. Got my sign on info in the mail today.

Never did get either of the 2 promised callbacks

From the 800#.

It was worth the trip!!

[MarkInTexas]

Good deal! Sometimes the only way to get something done with them is through face to face contact. The trip and the wait can be a pain, but the benefit pays off. Welcome to the ePeggy party.

Mark

[chinavet]

Finally got on today!

No more overages on my cell bill waiting for the 800 line :-)

Saw this article today about wait times....Thought it might make some of you chuckle:

Your wait time is 4116 minutes:

http://mobile.bloomberg.com/news/2012-08-03/your-wait-time-is-4-116-minutes-agency-hot-line-tells-veteran.html