carlie Posted August 29, 2014 Share Posted August 29, 2014 Veterans Benefits Administration Audit of the Efforts to Effectively Obtain Veterans’ Service Treatment Records August 28, 2014 14-00657-261 Full article: http://www.va.gov/oig/pubs/VAOIG-14-00657-261.pdf "Why We Did This Audit This audit was Congressionally required by the Consolidated Appropriations Act, 2014. The Act directed the Department of Veterans Affairs (VA) Office of Inspector General (OIG), in coordination with the Department of Defense (DoD) OIG, to examine the processes and procedures for transmitting service treatment records (STRs) and personnel records from DoD to VA. We focused our efforts on the Veterans Benefits Administration’s (VBA) processes and timeliness of requesting paper STRs and providing them to VA Regional Office (VARO) staff, who need the records to make decisions on veterans’ disability compensation claims. We also assessed initial timeliness of receiving electronic STRs from DoD, which is a process that began in January 2014. What We Found We determined that DoD is not timely in providing VBA electronic STRs. From January 1, 2014, through June 3, 2014, VBA submitted 7,278 STR requests to DoD for veterans who submitted claims and separated from military service on or after January 1, 2014. Of those, DoD only completed 2,111 requests (29 percent) and 5,167 requests (71 percent) were pending. Of the 2,111 completed STR requests, 377 requests (18 percent) were received by VBA within 45 calendar days of the veterans’ separation from military service. This occurred because DoD reported experiencing challenges and delays implementing the process of transmitting electronic STRs to VBA. " Link to comment Share on other sites More sharing options...
0 HadIt.com Elder Pete53 Posted August 29, 2014 HadIt.com Elder Share Posted August 29, 2014 No one is timely and they really don't give a rats ass about it either Link to comment Share on other sites More sharing options...
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http://www.va.gov/oig/pubs/VAOIG-14-00657-261.pdf
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