I had some questions as to how to read and search my 1800+ pages of the CD that was mailed to me by the VARMC, St. Louis.
I contacted a management analyst and she forward my question to Mr. Herbert, Director. I have copied and pasted his reply. Please do not bombard him with phone calls. His email is derek.herbert@va.gov. The questions I asked are in BOLD.
On Mon, Apr 27, 2015 at 3:25 PM, Herbert, Derek, VBAVACO wrote:
Good afternoon MrXXXX
I’ve attempted to answer your questions below:
1. What does it mean for example: 16:33, CDT 04/23/2013 # 30785861 Submitted Electronically , at top of page?
a. This watermark reflects the time and date that the material was received within the system and denotes an electronic submission, such as eBenefits.
b. In this example the document was received at 4:33PM (CDT) on 04/23/2013 via eBenefits.
2. Notice that most of the pages have the notation " copy made by VARME St. Louis from a record in VA's possession" Does this mean copied from my old c-file ?
a. Although difficult to see, the notation is, “COPY MADE BY VARMC ST LOUIS FROM A RECORD IN VA’S POSSESSION”.
b. This watermark indicates that the material was copied by personnel at the VA Records Management Center in St. Louis, MO, prior to submission. Typically, material maintained at the Records Management Center consists of the claim file, the service treatment record, and/or the Official Military Personnel File.
Please let me know if you have any additional questions.
Very respectfully,
Derek L. Herbert
Acting Chief, Contracted Operations
Veterans Benefits Administration
Office of Business Process Integration (20C)
Veterans Claims Intake Program
Office: 202-461-9606
Mobile: 202-329-8673 Fax: 202-461-9331
I still have questions about the electronic file, as mine has 15+ pages of unreadable data. I have asked Mr. Herbert why was this not re-scanned or attempt to contact me for better copy or let me know what was not copied. Still waiting on reply.
This electronic record will be even more critical in future as I noticed in my recent C & P exam that NO C-FILE was used, just the electronic records. It appears that this is way forward for the VARO. This is noted on the exam notes as well. I am concerned as scanning what we submit and also what we submit electronically, either via fax or uploads to eBenefits is even more critical. I am trying to search and see what was not properly scanned but this may be almost impossible task (1800+ pages).
I have a pending CUE in due to VARO not using what I had uploaded in 2013 via eBenefits to decide my claim. The VARO has already admitted that they made mistakes in my claim. I have used PC-FAX to send some documents to Newnan Intake Center, but at same time, send them via eBenefits. i still used certified mail for some things as well. Trying to cover all bases:)
Question
vern2
I had some questions as to how to read and search my 1800+ pages of the CD that was mailed to me by the VARMC, St. Louis.
I contacted a management analyst and she forward my question to Mr. Herbert, Director. I have copied and pasted his reply. Please do not bombard him with phone calls. His email is derek.herbert@va.gov. The questions I asked are in BOLD.
On Mon, Apr 27, 2015 at 3:25 PM, Herbert, Derek, VBAVACO wrote:
Good afternoon MrXXXX
I’ve attempted to answer your questions below:
1. What does it mean for example: 16:33, CDT 04/23/2013 # 30785861 Submitted Electronically , at top of page?
a. This watermark reflects the time and date that the material was received within the system and denotes an electronic submission, such as eBenefits.
b. In this example the document was received at 4:33PM (CDT) on 04/23/2013 via eBenefits.
2. Notice that most of the pages have the notation " copy made by VARME St. Louis from a record in VA's possession" Does this mean copied from my old c-file ?
a. Although difficult to see, the notation is, “COPY MADE BY VARMC ST LOUIS FROM A RECORD IN VA’S POSSESSION”.
b. This watermark indicates that the material was copied by personnel at the VA Records Management Center in St. Louis, MO, prior to submission. Typically, material maintained at the Records Management Center consists of the claim file, the service treatment record, and/or the Official Military Personnel File.
Please let me know if you have any additional questions.
Very respectfully,
Derek L. Herbert
Acting Chief, Contracted Operations
Veterans Benefits Administration
Office of Business Process Integration (20C)
Veterans Claims Intake Program
Office: 202-461-9606
Mobile: 202-329-8673 Fax: 202-461-9331
I still have questions about the electronic file, as mine has 15+ pages of unreadable data. I have asked Mr. Herbert why was this not re-scanned or attempt to contact me for better copy or let me know what was not copied. Still waiting on reply.
This electronic record will be even more critical in future as I noticed in my recent C & P exam that NO C-FILE was used, just the electronic records. It appears that this is way forward for the VARO. This is noted on the exam notes as well. I am concerned as scanning what we submit and also what we submit electronically, either via fax or uploads to eBenefits is even more critical. I am trying to search and see what was not properly scanned but this may be almost impossible task (1800+ pages).
I have a pending CUE in due to VARO not using what I had uploaded in 2013 via eBenefits to decide my claim. The VARO has already admitted that they made mistakes in my claim. I have used PC-FAX to send some documents to Newnan Intake Center, but at same time, send them via eBenefits. i still used certified mail for some things as well. Trying to cover all bases:)
Vern 2
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