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Payment History: Returned Payments? (what is this?!)

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Hello again Vets.

So today I was sifting through E-Benefits, and entered the 'Payment History' section. I looked through all the Post 9/11 Payments and MGI Active Duty payments and seen all the times I've gotten my GI Bill check.  

Then I click on the 'Returned Payments' portion and.... WTF? There are 6 separate entries under the tab. All between the years of 2008-2009, totalling about $7,500 - is this money that was sent to me and I can reclaim?  

Here's what I am seeing:


Date Amount Type Method Returned Date
11/30/2009 $1,150.00 Post-9/11 GI Bill Direct Deposit 12/02/2009
11/11/2009 $583.38 Post-9/11 GI Bill Direct Deposit 11/15/2009
11/11/2009 $2,261.67 Post-9/11 GI Bill Direct Deposit 11/15/2009
11/01/2009 $583.38 Post-9/11 GI Bill Direct Deposit 11/03/2009
11/01/2009 $2,261.67 Post-9/11 GI Bill Direct Deposit 11/03/2009
08/12/2008 $587.20 Montgomery GI Bill Active Duty  




This is pretty shocking to me and I'm not sure what it means. I tried to chat but being here in California it was too late, so I took down the 1-800 number.  Anybody have insight on this?

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Put simply, a returned payment is a failed payment. If you were getting direct deposit, the payment was rejected by ACH and could not be deposited (bad account number, bad routing number, etc.) 

Did you get paper checks to offset these direct deposits because your bank would not take the deposits? Your bank can tell you if you don't still have your statements. 

Did you change your address or banking preference around that time? 

Also, if you never, ever received that money, there is a way to trace what happened. The call centers can issue check tracers. The call center reps can also prove to you if you did receive that money somehow and just don't remember a different settlement method. 


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