What Exactly Do Case Managers Do?

[Rakkasan]

What role do case managers play in VA claims? I had a meeting with one about a month ago and they just asked simple questions about where I live and where I worked. Afterwards I began wondering exactly what they do in the process because I had never met with one until I filed for an increase in a claim.

[broncovet]

Case manager's job us to assist the rating specialist with delaying your claim as long as possible, especially if the rating specialist can not think of a valid delay tactic.    Sometimes rookie raters can not think of a reason in the world to delay, and need help from CM.  

In the event both can not figure out a valid dely method, the next best is to figure out an excuse to deny.  

With Social Security, the CM is on the employee (social security) if the claim is delayed over 90 days, with VA, the CM complains to the VA employee if he gets too many claims done timely, and recommends retraining in the fine art of shredding Veterans evidence, then lying about it.