Replacement for recalled CPAP, Philips recall

[broncovet]

Philips (the company which recalled the CPAP) must have taken a page out of VA's play book:

VA play book?:

   

Quote

1. Delay.

2.  Deny.  

3.  Repeat the above until the Veteran dies.  

Phillips sent me an email today.  They said there was a study done and that "the defective cpap's are not the cause of cancer".  

And, they apologized for the long delays.  (I think its going on a couple years now). 

    It sounds like Philips must have read VA's playbook.  I have not yet gotten my recalled cpap replaced.  They claim it was "ordered" May 10, but not shipped yet.  Huh?  It takes 2 weeks "not to ship it"???

    Have other Vets gotten their replacement cpaps and when?  

    Frankly, I think Phillips should be sued, and I never sue anyone!!  

[Supply Guy]

On 6/13/2022 at 8:37 AM, deedub75 said:

Well, my brand new CPAP showed up unexpectedly on my porch on Saturday, June 11.  It's the new DreamStation 2. Then of course, yesterday I get an email from Philips saying that the CPAP has been shipped.  They also sent an extra box and shipping label to ship the old CPAP back.  

I have the new black one too. It rocks compared to the one I mailed back