MSGTCL

My Ebenefits has apparently been hacked. I tried to log in and was told my user name or password did not match so I checked my email and had one stating my log in information had been changed. I changed it back through email verification only to have it changed again 25 minutes later by an unknown party. I called support nd was told there was a problem with my account and they had to disable it and for me to re-register but the man was not authorized to tell me what the problem was. I went through that entire process and got it all set up correctly but it would not allow me into the personal information section. I called back to make sure all of that was correct and was told it was. Now as of today my direct deposit was sent to a bank account at American Express which I have never had under an account that has been closed, under someone else's name and in a completely different state than the one I live in. Also, a dependent benefits claim was started under my file and they will not tell me who started it. Funny thing,,,, I have no dependents.. I was just told by my service rep that it will take 30 days or more for them to issue the payment to the correct account. So I guess the VA wants me to go without paying my bills or eating for a month.

My Ebenefits has apparently been hacked. I tried to log in and was told my user name or password did not match so I checked my email and had one stating my log in information had been changed. I changed it back through email verification only to have it changed again 25 minutes later by an unknown party. I called support nd was told there was a problem with my account and they had to disable it and for me to re-register but the man was not authorized to tell me what the problem was. I went through that entire process and got it all set up correctly but it would not allow me into the personal information section. I called back to make sure all of that was correct and was told it was. Now as of today my direct deposit was sent to a bank account at American Express which I have never had under an account that has been closed, under someone else's name and in a completely different state than the one I live in. Also, a dependent benefits claim was started under my file and they will not tell me who started it. Funny thing,,,, I have no dependents.. I was just told by my service rep that it will take 30 days or more for them to issue the payment to the correct account. So I guess the VA wants me to go without paying my bills or eating for a month.