VeteranNadine

No need to debate or try to correct my response, even calling the 1 800 no help Peggy could possibly update the veteran since the last time they were updated was in January, the same thing with filing an ASK/Inquiry could shed some updated insight of recent events. Just saying NO, offers nothing. This is June, there should have been some movement and if not, they can share that information.

When a suspense expires for whatever reason a claim gets kicked out of the queue and into someone's workload, unless a received document of some kind comes in first, which triggers the same activity regardless of if there are suspense dates still pending. The phone people can't look at your whole claim, they aren't cleared for that but they can see the notes left on it by VSRs that have worked on it prior. 

Yes, you can call the 1 (800) 827-1000 Peggy number but this may or may not help. You can also file an ASK/INQUIRY to check the status of your current claim.  There could be many reasons, but you should try to keep checking on the status of your claim. Even if you get a generic letter stating, "WE ARE STILL WORKING ON YOUR CLAIM", you will know at least they are working on it and not sitting in a file cabinet. Claims are supposed to have suspense dates that need to be checked from time to time.
New Inquiry · Custom Portal (va.gov)
 

No. If we had to request some federal record or another as part of your claim it can take weeks to months right now. The various records repositories are still digging out of Covid backed up requests. The may also need a re-review of a DBQ/exam that was inadequate or the examiner didn't answer all the questions or have a sufficient opinion, do then the exam has to go back to the examiner- and they don't get paid for re-works so........I can't say it combative- I don't work in examinations or even for the VHA side of things- they are their own barrel of monkeys, and I try to just corral my own. 

There are lots of things that can cause it but 99% of it isn't you. Other than not filling out a form correctly or something- and in those cases we send the forms back to you to correct.