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Claim For Hisa (adapted Housing Grant)

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Bound4heaven

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Greetings,

I applied for a hisa grant over a year ago,, when I receive a letter from the VARO informing me that I was approved for this grant. I contacted the VARO in March and was told that it was in authorzation and should get the award letter in 6-8 weeks.

I have contacted the VARO on a weekly basis. I filed a claim for dependency for my daughter because she will be over 18 when she starts her senior year and had to file a form for that. Then the following week at the end of April I called the 1-800 number and was told that these two claims were now joined together and yes it was correct my HISA grant was approved but they were waiting on a letter from here high school to varify all information, so I went and got one at her school.

I called again last week and was told they were waiting on the letter I told them I sent it out.

Ok this is where I lost it with the VARO rep. I called today and was told that the dependency claim was approved and would be receiving the award letter within 7 days (great), then I was informed that there wasn't any (HISA) grant claim. I informed this person I was told it had the same code as an auto grant, and she still told me there was and never had been a HISA grant claim or special adapted housing claim. I informed her I wanted to speak to a supversior and she refused me.

I told her that was impossible that the HISA grant was approved months before I filed a claim for my daughter. She said she had other calls and hung up on me. I filed a complaint with the IRIS.

Is there anything else I can do here? thank you all and God bless.

Bound4Heaven

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