Hello everyone. I am new to this forum and decided to see if the more expereienced folks could provide me with some insight?
I retired in May 2010 from Colorado and moved to Indiana in June 2010. I contacted the Indianapolis DAV for assistance in filing a claim at that time, and appointed them as my representative.
In early Feb 2011 I noticed on ebenefits that my file had been transfered from Indianapolis to Denver. I called the 1-800 number and they could not tell me why. I emailed my DAV representative
and got a return phone call that I missed. They left a message for me and I quickly realized they would be of no help when they they stated they would look into it and try and speed my claim up. That is not
even what I asked for, nor do I think that is possible for them to speed up a claim. They have not gotten back to either. Don't get me wrong, I think the DAV is a great organization, just not all chapters are the same.
Here where I began to get concerned. I got a phone message from the Indiana VARO a few days ago stating they needed some informaiton from me and to call the 1-800 number where they could tell me what was needed.
When I called, all they wanted to do was verify my address which was correct in their system. I am concerned that they shipped my file to Denver thinking I still lived there (address is correct in their system) and my claim will be delayed further?? Why would the Indiana VARO
be contacting me after they had already transferred my file to Denver, where ebenefits list them as my new VARO?
Any insight would be appreciated as I no longer have faith in my local DAV and the 1800 # / ebenefits has no explanation. Thanks.
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adc7236
Hello everyone. I am new to this forum and decided to see if the more expereienced folks could provide me with some insight?
I retired in May 2010 from Colorado and moved to Indiana in June 2010. I contacted the Indianapolis DAV for assistance in filing a claim at that time, and appointed them as my representative.
In early Feb 2011 I noticed on ebenefits that my file had been transfered from Indianapolis to Denver. I called the 1-800 number and they could not tell me why. I emailed my DAV representative
and got a return phone call that I missed. They left a message for me and I quickly realized they would be of no help when they they stated they would look into it and try and speed my claim up. That is not
even what I asked for, nor do I think that is possible for them to speed up a claim. They have not gotten back to either. Don't get me wrong, I think the DAV is a great organization, just not all chapters are the same.
Here where I began to get concerned. I got a phone message from the Indiana VARO a few days ago stating they needed some informaiton from me and to call the 1-800 number where they could tell me what was needed.
When I called, all they wanted to do was verify my address which was correct in their system. I am concerned that they shipped my file to Denver thinking I still lived there (address is correct in their system) and my claim will be delayed further?? Why would the Indiana VARO
be contacting me after they had already transferred my file to Denver, where ebenefits list them as my new VARO?
Any insight would be appreciated as I no longer have faith in my local DAV and the 1800 # / ebenefits has no explanation. Thanks.
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