Iris - How Long To Wait?

[Papa]

Been waiting for over a week for a response to an IRIS inquiry. I had sent several inquiries through IRIS and always got the response that they will forward my inquiry to the Houston RO for a response. Normally the Houston RO would not even acknowledge my inquiry, but at least this time they did. Now, how long should I give them before I file a complaint, or is it as a suspect, a waste of time? I want and deserve a response, and I intend to get one.

Papa

[Commander Bob]

Been waiting for over a week for a response to an IRIS inquiry. I had sent several inquiries through IRIS and always got the response that they will forward my inquiry to the Houston RO for a response. Normally the Houston RO would not even acknowledge my inquiry, but at least this time they did. Now, how long should I give them before I file a complaint, or is it as a suspect, a waste of time? I want and deserve a response, and I intend to get one.

Papa

I can't remember, Papa, are you working on your appeal, or is this a new/original claim?

[Papa]

Sometimes I forget myself. I do have an appeal for several for several issues, and underwent a C&P back last Oct 2010. I also received a letter from QTC informing me that they wanted me to be re-eval for PTSD. I am rated at 30%. I had the C&P again back last Oct 2010. I do not believe the Doctor's report was what the VA wanted to see. Earlier this year I was dx'd with Parkinson's disease, and filed a claim through the VA's FAST TRACK system, big mistake. I had the C&P done by a GP that had to have an office Clerk tell him what to do next on the exam, but that is another story . What I learned was that the VA moved my claim from the Fast Track to the regular claim pile. What this did was void all the forms that I submitted electronically. The VA actually sent me an internal VA document by mistake, or I would never have known. God, the love the VA.

Papa

[brokensoldier244th]

I usually have to wait between 2 days to a week for IRIS.