I have come to position of asking myself what good are SO's. No doubt there are some good ones but the bad overwhelm the good by such a wide margin that it is a shame. Called my DAV SO Wednesday asked about my claims and Appeals. Filed new secondary claims and reopened claims in February of this year. She told me that Appeals could take up to 2 to 3 years, which I knew this, but then she said the new claims and reopened claims could take the same length of time before I would hear anything on them also. I thought that I heard somewhere that new claims are usually acted upon within a year so I called the 800# and the Rep told me that new and re opened claims are usually responded to within 8 months. I don,t really know who is right , that is why I turn to the knowledgeable people here. Another thing why everytime you call your SO they say they were just looking at your file?
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KennyJ
I have come to position of asking myself what good are SO's. No doubt there are some good ones but the bad overwhelm the good by such a wide margin that it is a shame. Called my DAV SO Wednesday asked about my claims and Appeals. Filed new secondary claims and reopened claims in February of this year. She told me that Appeals could take up to 2 to 3 years, which I knew this, but then she said the new claims and reopened claims could take the same length of time before I would hear anything on them also. I thought that I heard somewhere that new claims are usually acted upon within a year so I called the 800# and the Rep told me that new and re opened claims are usually responded to within 8 months. I don,t really know who is right , that is why I turn to the knowledgeable people here. Another thing why everytime you call your SO they say they were just looking at your file?
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