Filed my claim in August 2010. C&P's completed in Jan, Feb and May 11. Claim went to raters 6 July 2011. Log into E-benefits today and notice that claim is back in development. Call Peggy...I'm told VARO Atlanta doesnt have Sevice Treatment Records. I say i was told on 2 Nov 2010 that my records had been recieved by VARO and they would schedule whatever C&P's were needed after reviewing records. Well, I got the C&P's, spent 11 months in Development total and 2 months at raters and I'm now told they "never recieved" my SMR's. Does this smell fishy?
Peggy said they requested records from National Repository and recieved a "negative response" whatever that means. I asked if they followed up and she said no. I asked should they have followed up? She said we sent you a letter in November, I said you sure did but that was to schedule my C&P's and no mention of SMR's. She said we sent you another in May...I said yes you did but that was for another C&P and no mention about missing SMR's. She said, well we mailed you one today.
I said ...ma'am I check my e-benefits everyday and there has never been anything on there stating anything was missing. I call the 1-800 every week and ask if there is anything the VA needs for my claim and over 50 times now i've been told "no" My claim is 13 months old and nobody has ever mentioned they didnt have my SMR's....I have two copies of them in my office. I could have overnighted them a year ago.
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bakerkd
Ok let me try this one.
Filed my claim in August 2010. C&P's completed in Jan, Feb and May 11. Claim went to raters 6 July 2011. Log into E-benefits today and notice that claim is back in development. Call Peggy...I'm told VARO Atlanta doesnt have Sevice Treatment Records. I say i was told on 2 Nov 2010 that my records had been recieved by VARO and they would schedule whatever C&P's were needed after reviewing records. Well, I got the C&P's, spent 11 months in Development total and 2 months at raters and I'm now told they "never recieved" my SMR's. Does this smell fishy?
Peggy said they requested records from National Repository and recieved a "negative response" whatever that means. I asked if they followed up and she said no. I asked should they have followed up? She said we sent you a letter in November, I said you sure did but that was to schedule my C&P's and no mention of SMR's. She said we sent you another in May...I said yes you did but that was for another C&P and no mention about missing SMR's. She said, well we mailed you one today.
I said ...ma'am I check my e-benefits everyday and there has never been anything on there stating anything was missing. I call the 1-800 every week and ask if there is anything the VA needs for my claim and over 50 times now i've been told "no" My claim is 13 months old and nobody has ever mentioned they didnt have my SMR's....I have two copies of them in my office. I could have overnighted them a year ago.
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