Received Telephone Call From Regional Office On Weekend?

[georgiapapa]

I tried to post this topic under "Regional Offices" but I received a message in that forum which stated "you can not start new topic."

When I got home today I had a message on my answering machine from a lady who identified herself and stated she was calling from the Veterans Administration Regional Office in Atlanta. She stated she was working on my claim and wanted to let me know she had received my C & P exam report and the VA now had everything they needed to rate my claim. She stated no additional information is required and I would be receiving a letter in the near future. I checked the last number called on my caller ID and the call was from a telephone number in the Atlanta area.

Do the regional offices actually work on the weekend?

Is this unusual for a veteran to receive this type of telephone call?

Any thoughts or comments regarding this phone call would be appreciated. It has only been ten days since my C & P exam and I really find it hard to beleive they are about to rate my claim.

I was trying to decide whether to send in a new claim now or wait until they decided my pending claim. After receiving this phone call, I think I will wait a little while longer before filing my new claim. I am waiting for my cardiologist to call and tell me she has my DBQ filled out for a new claim I am about to file for IHD.

Georgiapapa...

[deanbrt]

It is an odd call but it has the air of legitimacy to me...

[halos2]

Not odd at all considering most have to work on Saturdays. I personally know of a veteran receiving a call from J.B from a VARO in April on a Saturday @ 7:04 am. This person said he was a rater and wanted to talk to the veteran.

(We asked the rater was it unusual to call vets on Saturdays, and he said no, most of us have mandatory OT and are more likely to talk to a vet on this day)

Basically he said he was working on the vets claim and wanted to make sure the vet was still seeking to proceed with his claim, and if so, he would most likely schedule a new C&P in the near future, and making sure the vet was still going to the same VAMC as listed on his records. The answers were all yes.

As of yet no new C&P has been ordered. (I personally know the Director, and the scheduler, and 2 of the examiners in this unit) and they say nothing ordered yet...

So I guess we should have asked Mr.J.B. what timeline his "near future" was with real time!! Als Wait time so far for this appeal is over 2 1/2 years.o checked with VARO, at a different date to make sure J.B. was indeed a VARO employee and a rater, to which they replied yes and yes. (Just because one knows some of these people in authority positions does not equal preferential treatment,we were not seeking favors, but we did expect truthfulness at least.)

Edited September 23, 2012 by halos2

[halos2]

Not odd at all considering most have to work on Saturdays. I personally know of a veteran receiving a call from J.B from a VARO in April on a Saturday @ 7 am. This person said he was a rater and wanted to talk to the veteran.

(We asked the rater was it unusual to call vets on Saturdays, and he said no, most of us have mandatory OT and are more likely to talk to a vet on this day)

Basically he said he was working on the vets claim and wanted to make sure the vet was still seeking to proceed with his claim, and if so, he would most likely schedule a new C&P in the near future, and making sure the vet was still going to the same VAMC as listed on his records. The answers were all yes.

As of yet no new C&P has been ordered. (I personally know the Director, and the scheduler, and 2 of the examiners in this unit) and they say nothing ordered yet...

So I guess we should have asked Mr.J.B. what timeline his "near future" was with real time!! Als Wait time so far for this appeal is over 2 1/2 years.o checked with VARO, at a different date to make sure J.B. was indeed a VARO employee and a rater, to which they replied yes and yes. (Just because one knows some of these people in authority positions does not equal preferential treatment,we were not seeking favors, but we did expect truthfulness at least.)

[deanbrt]

In 6 years I received two calls from my RO. Both within a day of each other and certainly not on a weekend. I take it back. I had one more. From a coach. It started out " I hear you have been in contact with Sen. ______ and VA Washington..." Two days later I was awarded TDIU..

Working on a weekend. Sure. Making phone calls to vets with claims on a weekend. Let's take a poll. How many people reading this have received a call from their RO on a weekend?

Better yet, how many can even find a phone number that they can call their RO? The ROs try their best to stifle any direct contact with the veteran.

[deanbrt]

I believe the call was legitimate. But I also know, not just believe, that it was rare enough to be odd....

[georgiapapa]

deanbrt and halos2,

Thanks for the replies. The telephone number that appeared on my caller ID is shown as an unlisted number when checking it on the Internet. I did not try calling the lady back at the number but I will keep the number for future reference.

Georgiapapa...